Legal notices

Legal aspects

Accessing information on www.exego.ch or using the App (the “Website”), constitutes acceptance by the “User” of the conditions outlined below. For inquiries regarding data protection matters, please consult the relative privacy statement.

• Non-binding nature of offer
• No element of the Website constitutes a legally binding offer

Disclaimer of warranties and limitation of liability

CHC Business Solutions AG endeavours to provide information that is up to date and accurate at the date of publication on the Website. Nevertheless, CHC Business Solutions AG provides no warranties and assumes no liability for the correctness, reliability, completeness or accuracy of this information, and reserves the right to modify it at any time.

Users assume the risk associated with the use of this information.

The End Client agrees to use exego without infringing upon the rights and interests of CHC Business Solutions AG and third parties and, in any case, always for lawful and legitimate purposes, and shall bear sole liability for any violation of such conduct and obligations. exego shall not be used for the storage, sharing, publication or transmission of electronic data or documents that:

• conflict with or infringe upon intellectual property rights, trade secrets, trademarks, patents or other property rights of third parties;
• violate applicable statutory and/or regulatory provisions;
• contain content that is defamatory, slanderous, threatening or that infringes upon any rights of third parties;
• include material that is obscene, pornographic or otherwise contrary to public morality;
• contain viruses, Trojan horses, worms or other contaminating or destructive characteristics.

To the maximum extent permitted by law, CHC Business Solutions AG disclaims any liability for damages or consequential damages arising from the access and use of, or the inability to access or use the Website.

Links

The Website may include linked content that is not originated by CHC Business Solutions AG, as well as links to third-party websites or content over which CHC Business Solutions AG has no control. CHC Business Solutions AG disclaims any liability for such contents and for the products, services or other offers on the respective websites. Similarly, CHC Business Solutions AG shall not be held liable for websites that reference the aforementioned Website through links or otherwise utilise its information.

Intangible rights

The content of the Website is fully protected by copyright law (all rights reserved). Specifically, downloading or printing individual pages and sections of the Website is permitted solely for personal, non-commercial use and, in any case, provided neither the copyright notices nor other legally protected designations are removed.

Reproduction, transmission (electronically or by other means), modification or linking of the Website, in whole or in part, for public or commercial purposes is strictly prohibited without the prior written consent of CHC Business Solutions AG.

Applicable law and jurisdiction

All legal relationships between Users of the site and CHC Business Solutions AG are governed by Swiss substantive law within the limits provided by law. The Parties agree to submit to the exclusive jurisdiction of the court of Lugano; the Italian version shall prevail.

Data protection

Privacy Policy for use of exego platform

INTRODUCTION

This Privacy Policy (“Policy“) complies with the provisions of the Federal Data Protection Act (“DPA“). This Disclosure adequately and transparently discloses information about the processing of your data by the Data Controller (hereinafter better defined) who, namely, through our website communicates with us or, in any way, interacts with us.

DEFINITIONS:

Data subject: the natural person whose personal data are being processed; Personal data: any information concerning an identified or identifiable natural person; Personal data worthy of special protection: (i) data concerning religious, philosophical, political, or trade union opinions or activities; (ii) data concerning health, intimate sphere, or membership in a race or ethnic group; (iii) genetic data; (iv) biometric data that uniquely identify a natural person; (v) data concerning administrative and criminal prosecutions and sanctions; and (vi) data concerning social welfare measures. Processing means any operation concerning personal data, regardless of the means and procedures used, namely collection, recording, storage, use, modification, communication, archiving, deletion or making accessible; Communication: the transmission of personal data or making them accessible; Data controller: the private individual who, individually or together with others, determines the purpose and means of processing; Data Processor: the private individual who processes personal data on behalf of the Data Controller.

DATA CONTROLLER:

The entity that carries out the Processing of Users’ Personal Data is. CHC Business Solutions, a company under Swiss law (CHE-109.868.376), whose registered office is located at CH – 8853 Lachen.

The Data Controller holds the website exego.ch.

The contact details of the Data Controller are as follows:

CHC Business Solutions AG, Sagenriet 5, CH-8853 Lachen, email: privacy@exego.ch

SECURITY OF PERSONAL DATA

The Data Controller is committed to taking appropriate technical and organizational security measures in accordance with its legal and contractual obligations to protect the Personal Data of the Data Subject. As the Data Controller, we undertake to regularly monitor the security measures implemented in order to keep them in line with the passage of time and the evolution of technology. However, the transmission of information via an open network such as the Internet or other electronic means of communication entails certain security risks, so it is not possible to absolutely guarantee the security of information transmitted in this way, in other words, “zero risk” cannot be assured.

PURPOSE OF PROCESSING AND CATEGORIES OF PERSONAL DATA

Contact forms and correspondence

The User’s Personal Data, communicated by the User through the forms appearing on the Site and through the various and common means of communication, are processed for the purpose of following up the Data Subject’s requests for information about products and services.

The data processed may be as follows: (i) first and last name, (ii) address, (iii) e-mail address, (iv) telephone number, (v) nationality, (vi) company,…

The Data Controller retains the user’s data until the purpose of the processing is achieved or can no longer be achieved, subject to the rights of the Data Subject discussed below.

Newsletter

With the prior consent of the Data Subject, their personal data may be used within the context of the Website’s newsletter, for the purpose of sending advertising or other promotional messages related to the offer of goods and services that the Data Controller offers through the Website.

The data processed may be the following: (i) name and surname, (ii) email address, …

The Data Subject may withdraw their consent at any time, and the data must consequently be erased by the Data Controller based on this specific request for service cancellation.

To proceed with the cancellation, the user can select the appropriate link located at the bottom of each email received through the newsletter at any time.

The Data Controller retains the user’s personal data until the user revokes their consent as described above.

Additional information regarding the specific processing:

Newsletter
Below is more information on the newsletter management service provided by The Rocket Science Group, LLC.

MailChimp:
Through this service, users interact with some services, such as data collection platforms directly from the page of this Site in order to save and reuse data. If installed, this service may collect usage data related to the pages where it is installed, even for users who do not use the service.

Place of processing: United States

MailChimp widget:
This service is linked to the email address management and message sending service MailChimp.
Place of processing: United States

Payment

Through our payment methods or digital payment, we collect your data such as billing address data for the purpose of contract execution.
In the event that the user makes a purchase from the Website, their data is automatically transmitted through the link to the payment form of an external Payment Service. The Payment Services have appropriate technological means for executing payments through their platforms and process the data collected from the user’s payment activity as Data Controllers. It is therefore suggested to pay attention to the Data Processing text of the Payment Service.

Storage: as long as the Data Controller has a legitimate interest in storing the data.

Cookies and browsing data

This site uses cookies to improve the user’s browsing experience. Cookies are text files of minimum size that, installed on our Site, are kept for subsequent visits and allow us to obtain information about the activity that the user performs on a given web page, user profiling, analysis of traffic on the Site; an offer of advertising or content tailored to user preferences. Users can consent to our use of all installed cookies via the “Accept all” button, as well as they can reject them via the “Reject all” button or choose their consent preferences via the “Customize” button. More information is indicated here.

CATEGORIES OF RECIPIENTS OF TREATMENT

In order to achieve the processing purposes mentioned above, the Data Controller may carry out the transmission of user’s personal data to certain categories of data recipients, which can be listed as follows:

• Business partners
• Legal entities in charge of advising and managing the Site;
• Persons engaged in the provision of telecommunications services (including e-mail service)
• Subjects in charge of newsletter delivery service
• External parties who deal with the Payment Service
• The competent authorities to whom data must be transmitted under legal and contractual obligations

COMMUNICATION ABROAD

In principle, the Data Subject’s Personal Data is processed by the Data Controller and its auxiliaries, respectively the above-mentioned recipients of the processing.

However, user data may be disclosed abroad, where necessary according to the purpose of processing, subject to verification by the Data Controller that an adequate protection regime exists in the country of disclosure (with reference to Annex 1 of the Federal Data Protection Ordinance). The Data Controller undertakes to regularly check the contents of the aforementioned Annex.

The countries to which personal data can be communicated are the following:

• United States of America!
• With regard to countries that are not considered suitable to offer an adequate level of protection according to the LPD, the Data Controller undertakes to take reasonable measures to ensure the security of personal data. In any case, regarding the following countries: — UNITED STATES OF AMERICA, we will not be able to proceed with the processing of data unless under the express consent of the data subject.

RIGHTS OF THE PERSON CONCERNED

The Data Subject is guaranteed the following rights (non-exhaustive list), which can be exercised at any time by means of a request made in writing to the Data Controller’s contacts indicated above:

• You can at any time and free of charge be informed about your personal data that we are processing as well as receive from us, in a readable format, the personal data provided.
• If we process your incomplete or inaccurate personal data, you can at any time have it rectified and be informed about the rectification process if necessary. If it does not involve disproportionate effort, recipients will also be informed of the rectification of personal data.
• You have the right to ask the Data Controller for the deletion of processed personal data, as well as to ask for their limitation to what is necessary for the purpose of processing.

We undertake to comply with any request of the Interested Person without delay but, in any case, within a period of 30 days after receipt of any documentation necessary for the completion of such request.

CURRENT VERSION, CHANGES AND UPDATES

In order to ensure that our Policy always complies with applicable legal requirements, we reserve the right to make changes at any time.

Last update: February 1st, 2024.